Occular

Can I use Occular for my clients?

Absolutely. Occular is easy to learn, setup and process platform that will help the business grow at the tip of your fingers. You can set it up for the client or help the client setup. You can reach out to us for further assistance.

Do I get free updates?

We at Occular focuses on scaling and growth of a business. We will constantly upgrade our services for the smooth operation free of charge. Any add-ons will come at a cost.

Will you provide support?

We are here to assist any queries you may have from the point of setup to operations. But comprehensive support comes at a cost. Contact us for further information.

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Does it work with WordPress?

Our platform is made keeping in mind for smooth integrations between globally recognized platforms to get the best outcome from our frontends to backend. We are a API driven platform and will provide APIs that works well with your platform.

What is your Privacy Policy?

Read our privacy policy here

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How do I pay?

If you are a new customer, your setup fee and quarterly fee can be paid with Cash, Cheque or even using the Payment Gateway if you are a local customer. For international clients subscription payment is processed through the Payment Gateway or through Wire Transfer.

What happens if I exceed my monthly volume limit?

When your monthly volume exceeds from the quota allocated for your plan, your account will temporarily be upgraded to the next available plan for the month and will settle back to the original plan from the following month given you do not exceed the following month as well in which case the same process shall repeat.

How do I change my current plan?

Contact for support through hotline or by mailing us at accounts@occular.io mentioning the requirement. It will be then processed accordingly.

What happens when payments are not made on time?

If you fail to pay the due subscription before the due date we provide 14 days grace period additionally to continue using our services without any restriction. End of the 14th day we will restrict access to transact and product specific services. You will be required to make the payment immediately to resume services.

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How long you support us?

Our support team is available during the work hours Monday to Saturday. Support can be extended throughout the setup process of your account and at any technical malfunctions to which we will attend as soon as possible.

Didn’t find your answer? Contact us here

Frequently Asked Questions

Can I use Occular for my clients?

Do I get free updates?

Will you provide support?

Does it work with WordPress?

What is your Privacy Policy?

How do I pay?

What happens if I exceed my monthly volume limit?

How do I change my current plan?

What happens when payments are not made on time?

How long you support us?

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